Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Shipping & Returns
We only refund or exchange items if they are defective or damaged.
To be eligible for a refund or exchange require a receipt or proof of purchase, and proof of physical issue with the product. Send to firstname.lastname@example.org
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your new item will be mailed out, with a tracking number provided.
To return your product, you should mail your product to: 12314 Melrose Way, Boca Raton, FL 33428
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Your refund will be less the shipping costs.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
All our products are shipped within 3 business days, from purchase date. Tracking numbers are provided for all shipments.